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Shipping & Returns Policy

At Mokajodi, we take pride in delivering high-quality fashion apparel. To ensure customer satisfaction, we have outlined our Returns and Refunds Policy below:

1. No Refund Policy

Please note that we do not offer refunds for any purchases made on mokajodi.com. However, we provide an exchange policy to address any concerns regarding your order.

2. Exchange Policy

  • Exchanges are allowed within 7 days of receiving your order, free of cost.

  • To initiate an exchange, you must send the item(s) to the following address: DI KALPS TEXTILES PRIVATE LIMITED
    5, Olympus Industrial Estate, Mahakali Caves Road,
    Andheri East, Mumbai Suburban, Maharashtra, 400093

3. Exchange Process

To ensure a smooth exchange process, please include the following information with your returned item(s):

  • Order number

  • Order date

  • Your address

  • Reason for exchange (e.g., size issue)

  • Required size (if applicable)

4. Shipping Costs

  • Customers are responsible for the shipping costs to return the item(s) to our manufacturing address.

  • Once the exchange is processed, Mokajodi will ship the exchanged item(s) to your address at no additional cost.

5. Conditions for Exchange

  • Items must be returned in their original condition, with tags and packaging intact.

  • We reserve the right to reject exchanges if the items are damaged, used, or do not meet our return standards.

6. Contact Us

If you have any questions or require assistance with your exchange, please contact us at:

DI KALPS TEXTILES PRIVATE LIMITED
5, Olympus Industrial Estate, Mahakali Caves Road,
Andheri East, Mumbai Suburban, Maharashtra, 400093
Website: https://mokajodi.com
Email: dikalpstextiles@gmail.com
Phone: +91 9833728889

Thank you for shopping with Mokajodi. We are committed to providing a seamless experience for our valued customers!